The Companies Act 2013 mandates appointment
of internal auditor by every listed company; every unlisted company having paid
up share capital of fifty crore rupees or more, or turnover of two hundred
crore rupees or more, or outstanding loans or borrowings from banks or public
financial institutions exceeding one hundred crore rupees, or outstanding
deposits of twenty five crore rupees or more; and every private company having
turnover of two hundred crore rupees or more, or outstanding loans or
borrowings from banks or public financial institutions exceeding one hundred
crore rupees. Earlier, statutory auditor was required to report the adequacy
and effectiveness of internal audit.
The statutory recognition that internal
audit is an important monitoring and assurance service for improving corporate
governance is a milestone in the evolution of internal audit. The profession is
in the process of transition from ‘service to the management’ to ‘service to
the Board’. In order to serve the Board of companies, which are operating in VUCA
(Volatility, Uncertainty, Complexity, Ambiguity) environment and/or exploring
digital business model and automation, the internal audit function must acquire
variety of specialised skills. New skills are also required to conduct higher
level of audit (management audit) as a service the Board. In order to address
this challenge, co-sourcing has emerged as the most preferred model. The
Companies Act 2013 permits outsourcing of internal audit. It stipulates that
the internal auditor may or may not be an employee of the company. It further
stipulates that the Board shall decide to appoint a chartered accountant or a
cost accountant or any other professional as internal auditor.
Co-sourcing is a low-cost model for
acquiring the required capabilities. For example, traditionally, companies
outsource IT audit because it is costly to keep the knowledge updated on the
face of rapid technological changes, consistently evolving IT applications and emerging
cyber-risks and also because of difficulties in providing opportunities of
learning by doing. Another reason for co-sourcing is that companies find it
cheaper to appoint local professionals to audit activities/functions in
dispersed locations.
Outsourcing poses various challenges.
Setting up a good contracting arrangement is important. Expected standard of
service should be well articulated to enable the in-house team to monitor the
same. There should be clarity about contract termination and the in-house team
should ensure that it has access to working papers and documents even after the
termination of the contract. It is also important to manage differences in the
working practices used by outsourcing service providers and the policies
and norms followed by the in-house team. Therefore, co-sourcing is effective
only if the in-house internal audit team is strong and efficient.
Outsourcing complete internal audit with
skeleton in-house team is not a good idea. One disadvantage is that if the
in-house team is not constituted of senior-level executives, contract
management might fail. Moreover, in-house team is best bet for financial and
operation/process audit, as those audits requires in-depth knowledge of the
internal environment and business processes. Similarly, strategy audit and
audit of change initiatives cannot be left to an external agency due to
confidentiality concerns. Complete
outsourcing makes it difficult to integrate all assurance services, as the
outsourced service providers lack incentives for coordinating with other
assurance services. It also deprives the company of ‘add on’ services, like
consultancy and training, which are provided by the in-house internal audit team.
Internal audit serves the Board effectively
only if it is independent of management. It is the ‘third line of defence’
because other assurance services are not independent of the management. In
order to protect the independence of internal audit, outsourcing decisions
should be taken by the audit committee.
Co-sourcing of internal audit is like any
other strategic decision. It requires answering question such as which capabilities
to be outsourced and why; and whether all capabilities should be outsourced
from a single source. It is the audit committee’s responsibility to choose
correctly the capabilities to be outsourced and those to be kept in-house. The
audit committee should select the outsourcing service providers and get engaged
with them throughout the audit process. For example, the audit committee should
discuss with the service provider the audit methodology and the draft report.
The chairman of the audit committee should receive the final report directly.
The management has an inherent temptation
to filter audit reports before submitting those to the audit committee. This is
a possibility of which the audit committee should always be alert regardless of
the level of trust it share with the management.
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